Varos

Varos for retail operators

AI Business Analysts for retail operators

Varos' AI business analyst, Arthur, conducts deep-dive voice interviews with your people, from store managers to DC supervisors to merchants, and runs the project end to end: outreach, scheduling, follow-ups, cross-referencing what people tell him, and turning it all into reports, process maps, and a living knowledge base. Leadership gets ground truth from the field at a scale no ops team or consultant can match, without pulling anyone off the floor for meetings.

10–15 min interviews, between shiftsAny language, 24/7Works from any phoneNothing sent without approval

$11M

saved by mapping and fixing one broken process

120

employees interviewed in 72 hours for one project

6–12 mo

acceleration of transformation programs

10x

faster, and 5x cheaper, than traditional methods

Six ways retail operators use Varos

Ground truth from every store, DC, and buying desk.

Replicate Your Best Stores

How it works: Arthur interviews your top-performing store and district managers to uncover what they actually do differently on labor, merchandising, shrink, and conversion, then turns it into playbooks the rest of the chain can run.

The impact: The gap between your best and average stores is worth millions in comp sales. Closing even part of it, chain-wide, is one of the cheapest growth levers you have.

Ground Truth from the Field

How it works: You can't visit 500 stores; Arthur can. He interviews managers and associates on what's slowing them down, which HQ initiatives are landing, and what customers are saying, then reports the themes with evidence.

The impact: Failed rollouts and broken programs surface in weeks, not quarters. Leadership makes decisions on what's happening on the floor, not what filters up through layers.

Seasonal Ramp & New Store Openings

How it works: Arthur captures the know-how of your veteran openers and managers, turns it into training guides, and answers new hires' questions on demand, so thousands of seasonal workers and new stores ramp the same way.

The impact: Faster time to productivity across the seasonal workforce, consistent openings, and far less dependence on flying your few veterans store to store.

Fix Broken Processes End to End

How it works: For processes that cross stores, DCs, and HQ, like inbound freight to shelf, BOPIS, returns, or markdowns, Arthur interviews everyone in the chain, maps the process, and pinpoints the bottlenecks with proposed fixes.

The impact: One client saved $11M fixing a single broken process. In retail, minutes of labor saved per store per day multiply across the fleet into real P&L impact.

Get Tech Rollouts Right the First Time

How it works: Before a POS, WMS, or ERP rollout, Arthur interviews the field and back office on how work is really done today and produces implementation-ready requirements for your integrator or internal team.

The impact: One client was quoted $1M and 6 months for requirements; Arthur interviewed 120 people in 72 hours. Rollouts land on time because they were designed around reality.

Capture Merchant & Operator Know-How

How it works: Your best buyers, planners, and DC leaders carry decades of judgment that isn't written anywhere. Arthur interviews them, including screen walkthroughs, and builds their expertise into a knowledge base and training guides.

The impact: Retirements and turnover stop erasing hard-won expertise. New merchants and operators ramp on the judgment of your best, not just the SOP binder.

Built for enterprise retail

No integrations required

Arthur works over email, phone, and browser. Nothing to connect to your POS, WMS, or HRIS to get started.

Enterprise-grade security

SOC 2 Type II certified, single-tenant deployments, AES-256 encryption, SSO & MFA. Customer data is never used to train models.

Human in the loop

Every invite, follow-up, and referral stays in draft until a project owner approves it. Nothing sends on its own.

Frontline-friendly

Interviews take 10–15 minutes from any phone, in any language, whenever suits the shift. No meetings, no travel.

See Arthur run a project end to end

No integrations required — Arthur works over email, phone, and browser, so a pilot can start on a real project this week.

varos↗ · Raised $10M from Y Combinator & MosaicBuilt by enterprise execs: ex-CTO Dun & Bradstreet, CIO Morgan Stanley, Partner PwC